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Fax: 202 318 7618

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Customer Service

Shipping & Delivery

It is our business to deliver a wide range of fresh and high quality flowers directly to local retailers across DC and Baltimore Metropolitan Areas and Towns and Cities located as far as 2 ½ hours (70 Miles radio) from Washington DC. This is done through our own delivery truck service. Our delivery charge fluctuates between $9.50 and $12.50 for a minimum Flowers Purchase of $150 to $400.

We also deliver to all 52 states via FedEx and UPS over night delivery service. Delivery Fee changes according to location and weight of the flowers being shipped. We deliver local and to other areas in US from Monday through Friday.

  • For local retailers: Please make sure to place your order a day before your desire delivery date in order to receive your flowers next morning. Place your order no later than 6:00 PM for next morning delivery.
  • Special Orders and Weddings: In order to guarantee quantities, specific colors or varieties, we advise customers to place special and wedding orders no later than 8 to 10 days before delivery date.

We want to make sure that your flowers arrive in the best possible condition and as soon as possible but we need your help. After their journey your flowers will need a little bit of care and attention. So please bear in mind that the flowers will be thirsty. Click here to see our tips for flower care.

Privacy & Security Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or social security number. You may, however, visit our site anonymously.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    Your information helps us to better respond to your individual needs
  • To improve our website
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.danisaflowers.com.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Web site:www.danisaflowers.com
Address:8818 Monard Dr
Silver Spring, Maryland 20910
United States
E-mail:orders@danisaflowers.com
Phone:301 585 7337
Fax:202 318 7618

Returns & Replacements

If you are not satisfied with your flower shipment, please call Danisa’s Wholesale Fresh Flowers, Inc. IMMEDIATELY after opening your boxes and before the flowers are processed. All complains and returns must be communicated verbally within 24 hours of receipt of the product to the salesman in charge of your account. Please make sure to specify the Invoice No. and return all the product (For quality inspection) otherwise your claim will not be accepted and no refund will be granted. In some cases in order to accept your claim we will request digital pictures as well.

Credit Notes or Refunds will be granted for the amount of the purchased product only.

We recommend to all our customers or a representative to be present at the time for delivery. It is the customer's responsibility to handle flowers properly. Danisa’s Wholesale Fresh Flowers, Inc will not be responsible for stolen boxes, damage flowers as a result of bad weather conditions, damage product caused by the customer not being at the time of delivery or delays as a result of Customs and Agricultural inspections.

Please make sure to read carefully through Tips for Flowers care

Ordering

You must register as a new customer on this website before placing an order. Don’t worry, registration is free and straightforward. Then you can browse through our complete catalogue, compare prices, develop a wish list, view detailed images of the flowers, browse flowers by price range or simply by category and order the flowers of your choice.

You can order from our Open market Prices on line or you can call us, email or Fax your order according to the prices that must accommodate for your particular circumstances and needs. This is why we have developed three different Price Lists which you can click at the Right Top of the Home page.